

Nice resort. Many restaurant and bar options. Several pool areas. Well located. Very good service from Nayelli Concierge at building 61 and Javier(waiter) at Tapatio restaurant. Poor service from Alberto at reception/front desk. Terrible service/ rude and abusive behavior from Rudy at Pyramid/Snake monument bar. Resort has very friendly and helpful staff in general except for the people mentioned. Everyone very friendly.
Daniel
July 2022

Loved the facilities of this resort, and I like that you can travel between the different Iberostar facilities with ease. Golf cart was always available and this place is very family friendly!
Martha
March 2024

Kristyna
January 2025

The food was amazing, many selections at the buffet and ala carte.
Lisa
June 2023

Cleaning,maintenance the areas,facilities,ambiance,food
Carlos
December 2022

everything
Claudia
July 2022

kids loved it! we loved it.
Erik
March 2022

During my recent stay at Iberostar Paraiso Maya in Riviera Maya, Mexico from December 3-10, 2024, I experienced both the highs and lows of this expansive resort. While the property itself is undeniably beautiful, several issues detracted from what could have been an exceptional vacation.
Amin
December 2024

premises are excellent
Julio
July 2022
Reservations:
+1 (888) 385-8465